Current shipping information

Information:

  • There are delays in delivery worldwide.
  • Sea freight is used more and more overseas, due to capacity bottlenecks in air freight.
    This is also announced by DHL on September 15, 2020 for the USA >> to DHL info
    Sometimes the delivery times are at least 25 days, sometimes even longer.
  • DHL shipping to the USA is only useful as "Premium", which means a surcharge of at least 16 euros up to 120 euros. Alternative express senders may not be much more expensive - GENDI then sends them by express.

Pay attention to the shipping and delivery information that you receive by email and make sure that the package can be accepted. Otherwise, due to partial closings of parcel shops, the parcel will be returned immediately.

The real shipping costs overseas may be significantly cheaper, as stated in the shop. In these cases, a refund will be made. You can also inquire in advance and receive an individual offer.

More to Payment & Shipping > here

DHL informs: > here.

DPD informs: > here

UPS informs: > here

 


Please inform yourself, p.e. for USPS:

https://about.usps.com/newsroom/covid-19/

Stay healthy