Current shipping information

Information from August 11, 2020:

  • There are delays in delivery worldwide - including in Germany.
  • Sea freight is used more and more overseas, due to capacity bottlenecks in air freight.
    This is also announced by DHL on September 15, 2020 for the USA >> to DHL info
    Sometimes the delivery times are at least 25 days, sometimes even longer.
  • DHL shipping to the USA is only possible as "Premium", which means a surcharge of at least 16 euros. Alternative express senders may not be much more expensive - GENDI then sends them by express.
  • The restrictions on shipping in Europe are almost completely lifted

Pay attention to the shipping and delivery information that you receive by email and make sure that the package can be accepted. Otherwise, due to partial closings of parcel shops, the parcel will be returned immediately.

The real shipping costs overseas may be significantly cheaper, as stated in the shop. In these cases, a refund will be made. You can also inquire in advance and receive an individual offer.

DHL writes:

Due to the continuing high number of parcels and the still high security measures, capacity bottlenecks are currently occurring in some areas of our parcel network in Germany. This also leads to delays in the collection of packages from our business customers (e.g. online shops) and in delivery. We ask for your patience and understanding in these cases.

There are still no significant restrictions on the delivery of letters within Germany and our range of services in branches and DHL parcel shops.

As Deutsche Post DHL, we will continue to do everything we can to ensure that letters and parcels are transported and delivered across the board, and at the same time we want to help curb the spread of the virus. To this end, we take measures continuously and in accordance with the recommendations of the responsible authorities (especially the Robert Koch Institute) to minimize the risk of infection for you and our employees.

> more here.

DPD informs:

> here


Information from March 18, 2020:

  •      DHL no longer lets the recipient sign. Instead, the postman acknowledges.
  •      DPD also refrains from quitting by the recipient and asks for filing authorization
  •      Hermes offers information on contactless reception
  •      Delivery to parcel shops is temporarily not possible
  •      Shipping to some countries is not possible.
  •      All other international shipments may experience delayed delivery times due to the current situation.
Please inform yourself, p.e. for USPS:
https://about.usps.com/newsroom/statements/usps-statement-on-coronavirus.htm

Stay healthy